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Boolavard aim to do everything possible to ensure orders are dispatched as quickly as possible. We aim to dispatch all orders placed before 1pm GMT Monday-Friday on the same day, however at peak times this is not always possible so please allow 1-2 working days for dispatch when ordering. Orders are not dispatched on weekends or on UK national holidays.

 

TRACKED & SIGNED UK DELIVERY

This service costs £3.95 for all UK orders and FREE for orders over £50. Standard delivery orders should arrive in 2 days and are dispatched via DPD courier. DPD provide parcel recipients with a one hour delivery window , notified by SMS and email, so you don’t need to wait in all day.

DPD also enables recipients to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute timeslot.

 

TRACKED & SIGNED EU DELIVERY

This service costs £3.95 for all EU orders and FREE for orders over £50. EU delivery orders should arrive in 3-5 days and are dispatched via DPD courier. DPD provide parcel recipients with a one hour delivery window , notified by SMS and email, so you don’t need to wait in all day.

DPD also enables recipients to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute timeslot.

 

TRACKED & SIGNED INTERNATIONAL DELIVERY

International delivery costs £3.95 and FREE for orders over £50. orders are typically dispatched via Fedex International and will be delivered in approximately 5-10 working days.

Items posted to countries outside of the EU may have customs charges that are the buyers responsibility to pay. Please note that if you place multiple orders to the same destination, we may have to consolidate these into one shipment. Customs charges vary from country to country, contact your customs office for more information.

 

CHANGING YOUR DELIVERY ADDRESS

You can specify a delivery address of your choice when placing your order. If you need to change this, please contact us as soon as possible once your order is placed. If your order has already been picked and packed, unfortunately we will be unable to change the delivery address.

 

FAILED DELIVERIES

Please note that any orders sent back to us by the delivery company due to an incorrect delivery address being specified by the customer, or the customer failing to collect from the delivery company after a missed delivery, will be automatically refunded less a £3.95 charge to cover the cost of the order being sent back to us.

 

FURTHER HELP
If you have any queries in regards to the services that we offer or would like to track your order, please don’t hesitate to contact us.

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